Job summary This busy specialty is seeking an enthusiastic, motivated Team Leader who can offer excellent administrative support to assist in the smooth running of the endoscopy booking office. The Endoscopy Booking Team Leader will have responsibility for the day to day line management and support of all staff within the Endoscopy booking office including all sickness and HR responsibilities. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the department in a timely and accurate manner. Administrative experience including previous booking and/or appointment experience would be beneficial. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team. Please note that in the event of a high number of applications, this post may close early, therefore early application is advised. Main duties of the job The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality booking and scheduling service for the Endoscopy Unit. The Booking and Scheduling office manage Outpatient and Inpatient Endoscopy appointments across The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will be responsible for efficient waiting list management and utilisation of Endoscopy lists across both sites. About us Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do. We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in. Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families. If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together The post holder will be working within the busy Endoscopy booking office based at Royal Shrewsbury Hospital (including main site and William Farr House), however the successful candidate will be required to travel and work at both The Royal Shrewsbury Hospital and Princess Royal Hospital according to the needs of the service. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 223-EBT-127 Job locations Royal Shrewsbury Hospital (including cross site working as required) Mytton Oak Road Shrewsbury SY3 8XQ Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack. Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack. Person Specification Qualifications Essential 5 GCSE levels or equivalent including English language and mathematics Desirable NVQ Level 2 Business Administration or equivalent Experience Essential Data Collection and Validation Administrative Experience Desirable Team Leader Experience Booking & Scheduling Experience Careflow experience Experience of working within a healthcare environment Knowledge Essential MS Office applications Ability to report and present information Desirable Understanding of NHS targets Organising meetings and minute taking Skills Essential Organisational Skills Working to deadlines Person Specification Qualifications Essential 5 GCSE levels or equivalent including English language and mathematics Desirable NVQ Level 2 Business Administration or equivalent Experience Essential Data Collection and Validation Administrative Experience Desirable Team Leader Experience Booking & Scheduling Experience Careflow experience Experience of working within a healthcare environment Knowledge Essential MS Office applications Ability to report and present information Desirable Understanding of NHS targets Organising meetings and minute taking Skills Essential Organisational Skills Working to deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust Address Royal Shrewsbury Hospital (including cross site working as required) Mytton Oak Road Shrewsbury SY3 8XQ Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)