[Hilton Garden Inn Stoke on Trent]
Hilton Garden Inn Stoke on Trent, Smithfield, Potteries Way, Hanley, Stoke-on-trent, Staffordshire, ST1 3DH
SHARE:
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A RECEPTIONIST AT THE HILTON GARDEN INN STOKE-ON-TRENT
What you'll be doing...
Reporting to the Front Office Manager you can expect your working day to include the following.
* Delivering an exceptional service to all hotel guests.
* Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered.
* Your role will include reception duties and dealing with all guest requests. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of a Receptionist, you will need the following qualities and skills.
* A great personality and be genuine, approachable, attentive and instinctive
* A proven track record in a similar role
* Strong training and development skills so you can share your skills with others.
* Excellent communication skills
* A desire to be “the best” with high standards;
* Ability to effectively manage and motivate the individuals within your team to support them in achievement of their personal development goals.
* Good proven organisation and planning skills gained through previous experience
* ONQPM knowledge is desirable but not required.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
* Discounted hotel room rates for you and your friends & family
* Extra days holiday for your birthday
* Flexible working arrangements
* Pension
* Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
Hilton Garden Inn Stoke on Trent Smithfield, Potteries Way, Hanley, Stoke-on-trent, Staffordshire, ST1 3DH
* Job Ref RBH14601
* Branch Hilton Garden Inn Stoke on Trent
* Location Stoke-on-trent
* Salary/Benefits £9.50 per hour
* Contract type Permanent
* Hours Part Time
* Hours per week 20 hours per week
* Date posted 31/07/2024
* Closing date 02/09/2024