Kingdom Services Group is one of the largest, independent, and privately-owned companies providing best-in-class people, technology, and training solutions. Group services include security, cleaning, recruitment & healthcare with training (Kingdom Academy) underpinning all services. Kingdom Services Group is a £250m turnover business and employs 10,500+ permanent and temporarygreat people. Its National Support and Command Centre is situated in Merseyside. Kingdom has expansive UK-wide reach, with a network of offices spanning Edinburgh, Glasgow, Birmingham, London, and Belfast. Kingdom also has a significant presence in India.
Kingdom Services Group are seeking an experienced and highly skilled Installation/Service Engineer to join our Kingdom Systems team.
The successful candidate will be responsible for the installation, maintenance, and servicing of temporary systems.
Location: Scotland area.
Hours: 40 hours per week, Monday to Friday 08:00am - 16:00pm.
Pay Rate: £32,000.00 Per Annum - You will also receive a company van, laptop & mobile.
What's in it for you?
* Access to advanced / early pay scheme.
* 22 Days annual leave + Official bank holidays.
* Free uniform.
* Market competitive sales commission scheme.
* Free colleague app - links to huge benefits, mental health & wellbeing support
and much more.
* Free on-site parking.
* Community social value days (available at Line Managers discretion and in line
with CSVD policy).
* Weekly recognition and reward scheme.
* Refer a friend monetary scheme (terms and conditions apply).
* Award winning team and supportive work environment.
What the role is
Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added.
Service
* Deliver a best-in-class service through a quality resourced and well managed infrastructure.
* Delivering customer service excellence involves understanding what has been installed and delivering and exceeding the customer expectations.
* Understand the Kingdom business and our processes to deliver customer service excellence.
Specific tasks include:
* Install, configure, and test temporary systems, including cameras, wireless communication systems, and power sources.
* Perform regular maintenance and troubleshooting on installed CCTV towers to ensure optimal performance.
* Respond promptly to service calls and resolve technical issues on-site.
* Conduct site surveys and assessments to determine the best placement and configuration for CCTV towers.
* Ensure compliance with relevant safety regulations and industry standards.
* Maintain accurate records and documentation of installations, maintenance activities, and service calls.
* Provide training and support to clients on the operation and basic maintenance.
* Collaborate with project managers, site supervisors, and other stakeholders to ensure successful deployments.
Growth
* Identify new sales opportunities.
* Support sales function.
Compliance
* Embedding best-in-class written process.
* Support relevant statutory compliance and other regulations.
* Complete relevant documentation.
* Support Group ESG targets and ambitions.
What we need from you - skill base requirements:
Experience
* Proven experience in the installation, maintenance, and servicing of CCTV systems, preferably with temporary or mobile setups.
* Strong technical knowledge of CCTV cameras, wireless communication technologies, and power systems.
* Familiarity with relevant safety regulations and industry standards.
* Sales experience (preferred but not essential).
Professional Qualifications & Licenses (holding or working towards a distinct advantage)
* Certification or training in CCTV installation and maintenance.
* A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance.
* Valid driver's license and clean driving record.
* CSCS Card (preferred but not essential).
* Other appropriate qualifications.
The successful applicant will match the below skill set
* Passionate about delivering a best-in-class service.
* Excellent problem-solving and troubleshooting skills.
* Ability to work at heights and in various outdoor environments.
* Strong communication and interpersonal skills.
* Proficiency in using relevant software and tools for configuration and maintenance.
* Experience with construction site or event security setups.
* Knowledge of networking and IT infrastructure.
* Familiarity with remote monitoring and control systems.
* Electrical or electronics background or certification.
* Relentlessness to drive strategic projects to make Kingdom better every day.
If this sounds like you and you’d like to begin your journey on a Career with Kingdom Systems, please apply now!
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