When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
We are currently recruiting for a Banqueting Supervisor in our C&B team to assist with events here at The Sheraton Grand Hotel and Spa, Edinburgh
The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh's financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the largest hotel banqueting and meeting space with a capacity of up to 500 guests.
The Role:
* Working with the management team to ensure the successful daily operation of the department.
* Delivering conferences and banquets ranging from 2 to 500 attendees
* Organising and directing shift staff.
* Communicating with guests, team members and other departments to ensure clients' needs are anticipated and expectations exceeded.
* Handling any issues or complaints.
* Responsibly managing daily financials and reporting.
Who you are:
The successful candidate for this position will have a strong food & beverage background and an ability to work both independently or as part of a larger team. Experience in banqueting is preferred but not mandatory.
* Warm and engaging
* Proactive and reliable
* Strong communication skills
* Ability to handle stressful situations and problem solve
* Capable of prioritising workload with a focus on guest's needs
So why work for the world's largest hospitality company?
* A competitive salary plus free meals whilst on duty.
* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
* Worldwide employee and friends & family hotel room rates!
* 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels! Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
* 50% off Spa Treatments and £50 gym membership within our One Spa!
* 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
* Refer a friend to work with us and receive a £500 bonus
* Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
* Many more benefits however most importantly, we'll help you grow, and develop you as an individual
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT