Are you an experienced 3rd Line Engineer looking for a hands-on technical role in a growing IT & Cyber Security business? Our client is a family-run IT & Cyber Security company that prioritizes quality, reliability, and customer-centric solutions. With recent investments in sales and marketing, they are expanding while maintaining a strong commitment to service excellence. This role is ideal for someone who enjoys solving complex IT challenges, working on high-level technical projects, and ensuring robust cybersecurity for clients - without being bogged down by excessive admin. The Role: As a 3rd Line Engineer, you will: Resolve complex IT issues across networking, servers, cloud, and security. Lead IT projects, including cloud migrations and security enhancements. Ensure cybersecurity best practices and compliance. Act as a trusted IT partner for clients, providing expert guidance. Support and mentor junior team members. What We’re Looking For: MSP experience is essential – You must have worked in a Managed Service Provider environment. Networking expertise – Experience with Ubiquiti Unifi & Mikrotik. Windows Server knowledge – AD, DNS, DHCP, Group Policy, Hyper-V/VMware. Microsoft 365 & Azure – Administration, migrations, security best practices. Linux troubleshooting skills – A plus. Experience with PSA & RMM tools – NinjaOne, ConnectWise, or similar. Cyber Security awareness – Patching, MFA, endpoint protection. VoIP knowledge – Familiarity with 3CX & SIP. What’s in It for You? Career growth with real responsibility in a company that values talent. Ongoing training and leadership development. Competitive salary and performance-based rewards. A supportive, no-nonsense work environment. 28 days holiday, inclusive of bank holidays. Interview Process Step 1: A casual Teams call to discuss experience, skills, and ambitions. Step 2: In-person meeting with a fit assessment and technical competency test. Step 3: Offer and reference check. If you are ready to take on a role where your technical expertise is valued and you can make a real impact, apply today