Job summary Due to demand we are expanding our service. We are seeking a dedicated and organised Secretary to support both patients and clinicians here at ADHD360. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage various administrative tasks while providing excellent customer service to both patients and healthcare providers. This role plays a key part in ensuring smooth operations, helping to coordinate appointments, manage patient records, and assist with general office functions. Main duties of the job Essential Duties and Responsibilities: Write letters to GPs and other medical professionals to a high standard, ensuring that they are accurate, informative, and professional. Manage the electronic filing of documents and email correspondence. Provide administrative support to the team as needed. Answer incoming phone calls, take messages, and relay information between patients and staff. Assist clinicians with administrative tasks, such as managing office supplies, preparing documents, and coordinating patient follow-ups and appointments. Write letters to GPs and other medical professionals to a high standard, ensuring that they are accurate, informative, and professional. Be a part of the team that delivers the ADHD360 culture About us Due to increased demand and company expansion we are recruiting to increase our workforce. We are a specialist ADHD diagnosis and treatment clinic operating throughout the United Kingdom. We are more than a diagnosis service. We provide bespoke assessment and treatment packages that are aimed at helping patients reach their full potential. Date posted 19 February 2025 Pay scheme Other Salary £27,851.20 a year Contract Permanent Working pattern Full-time Reference number E0443-25-0018 Job locations ADHD 360 First Floor- Unit 5 Deepdale Enterprise Park Deepdale Lane Nettleham Lincolnshire LN2 2LL Job description Job responsibilities Job Summary: We are seeking a dedicated and organised Secretary to support both patients and clinicians here at ADHD360. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage various administrative tasks while providing excellent customer service to both patients and healthcare providers. This role plays a key part in ensuring smooth operations, helping to coordinate appointments, manage patient records, and assist with general office functions. Essential Duties and Responsibilities: Write letters to GPs and other medical professionals to a high standard, ensuring that they are accurate, informative, and professional. Manage the electronic filing of documents and email correspondence. Provide administrative support to the team as needed. Answer incoming phone calls, take messages, and relay information between patients and staff. Assist clinicians with administrative tasks, such as managing office supplies, preparing documents, and coordinating patient follow-ups and appointments. Write letters to GPs and other medical professionals to a high standard, ensuring that they are accurate, informative, and professional. Be a part of the team that delivers the ADHD360 culture Qualifications and Experience: Excellent writing skills Ability to produce high-quality, well structured letters to medical professionals. Competent and confident with computers but not limited to MS Office, Outlook, Word, and Excel Excellent organisation skills and an ability to manage own workload in a timely manner An ability to work on own initiative yet be a key part of a team Be a natural problem solver Positive outlook and an ability to work well under pressure Competencies: Integrity Dependability Attention to detail Confident Team player Resilience Safeguarding Responsibilities: ADHD360 is committed to safeguarding and promoting the welfare of children, young people, and adults. Safeguarding is everyone's responsibility, and all employees are required to act in such a way that always safeguards the health and wellbeing of children, young people, and adults that you may come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must also ensure that they understand and act in accordance with this clause. If you do not understand exactly how this relates to you personally, then you must ensure that you seek clarification from your line manager or refer to the company Safeguarding policy. Equally, all managers have a responsibility to ensure that their team understand their individual responsibilities regarding the safeguarding of children, young people and adults. Job description Job responsibilities Job Summary: We are seeking a dedicated and organised Secretary to support both patients and clinicians here at ADHD360. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage various administrative tasks while providing excellent customer service to both patients and healthcare providers. This role plays a key part in ensuring smooth operations, helping to coordinate appointments, manage patient records, and assist with general office functions. Essential Duties and Responsibilities: Write letters to GPs and other medical professionals to a high standard, ensuring that they are accurate, informative, and professional. Manage the electronic filing of documents and email correspondence. Provide administrative support to the team as needed. Answer incoming phone calls, take messages, and relay information between patients and staff. Assist clinicians with administrative tasks, such as managing office supplies, preparing documents, and coordinating patient follow-ups and appointments. Write letters to GPs and other medical professionals to a high standard, ensuring that they are accurate, informative, and professional. Be a part of the team that delivers the ADHD360 culture Qualifications and Experience: Excellent writing skills Ability to produce high-quality, well structured letters to medical professionals. Competent and confident with computers but not limited to MS Office, Outlook, Word, and Excel Excellent organisation skills and an ability to manage own workload in a timely manner An ability to work on own initiative yet be a key part of a team Be a natural problem solver Positive outlook and an ability to work well under pressure Competencies: Integrity Dependability Attention to detail Confident Team player Resilience Safeguarding Responsibilities: ADHD360 is committed to safeguarding and promoting the welfare of children, young people, and adults. Safeguarding is everyone's responsibility, and all employees are required to act in such a way that always safeguards the health and wellbeing of children, young people, and adults that you may come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must also ensure that they understand and act in accordance with this clause. If you do not understand exactly how this relates to you personally, then you must ensure that you seek clarification from your line manager or refer to the company Safeguarding policy. Equally, all managers have a responsibility to ensure that their team understand their individual responsibilities regarding the safeguarding of children, young people and adults. Person Specification Qualifications Essential Qualifications and Experience: Excellent writing skills Ability to produce high-quality, well structured letters to medical professionals. Competent and confident with computers but not limited to MS Office, Outlook, Word, and Excel Excellent organisation skills and an ability to manage own workload in a timely manner An ability to work on own initiative yet be a key part of a team Be a natural problem solver Positive outlook and an ability to work well under pressure Desirable Competencies: Integrity Dependability Attention to detail Confident Team player Resilience Person Specification Qualifications Essential Qualifications and Experience: Excellent writing skills Ability to produce high-quality, well structured letters to medical professionals. Competent and confident with computers but not limited to MS Office, Outlook, Word, and Excel Excellent organisation skills and an ability to manage own workload in a timely manner An ability to work on own initiative yet be a key part of a team Be a natural problem solver Positive outlook and an ability to work well under pressure Desirable Competencies: Integrity Dependability Attention to detail Confident Team player Resilience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name ADHD360 LTD Address ADHD 360 First Floor- Unit 5 Deepdale Enterprise Park Deepdale Lane Nettleham Lincolnshire LN2 2LL Employer's website https://www.adhd-360.com/ (Opens in a new tab)