JOIN OUR FAMILY At the Crown Hotel part of RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey A DAY IN THE LIFE OF A NIGHT PORTER AT THE CROWN HOTEL What you'll be doing Reporting to the Night Manager your role will assist in the smooth running of the hotel between 10.30 pm and 7.00am. You can expect your working day to include the following. Checking guests both in and out Serving drinks Setting up conference & events rooms Completing security checks Answering the switchboard Handling guest questions & queries WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements To succeed in the role of Night Porter, you will need the following qualities and skills. Previous experience of working nights Previous customer service experience Great communication skills Attention to detail Regular manual handling and lifting WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Pension To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careersrbhmanagement.com. LifeatRBH