Liaise with Ward Managers to arrange appropriate times to visit wards to speak with patients and carers.
Organise your own working day to visit wards to speak to patients and collate their feedback.
To record patient feedback accurately on the templates provided.
To report the feedback on the required software/spreadsheets in an accurate and timely manner as a resource and advisor to Trust staff in respect to collating patient experience data and the process which is agreed to do this within this programme of work.
To escalate any immediate concerns to the person in charge of the ward.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
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