Trade Store Manager - Inverness Location: InvernessDepartment: Shop NetworkType: Full time, Permanent Trade Store Manager - Inverness Location : Inverness Salary: Basic £26,166.00 Generous Bonuses Contract: Full-Time (42.5 hours/week) Are you a results-driven professional with a passion for outstanding customer service and a background in the construction, tools, or automotive industry? Ready to make your mark in a fast-paced trade store environment? About Us We are the Würth Group, a global leader in industrial consumable products. Our mission is to excel in customer service and provide top-quality products. What You’ll Do Deliver exceptional customer service and be the go-to expert in the store. Manage daily store operations and ensure smooth functionality. Handle inventory management efficiently. Respond to alarm callouts when necessary. Process orders, payments, and inventory management. Make calls to existing and potential customers. Identify and report safety hazards or security issues. Assist customers with queries, product demonstrations, and upselling. Build strong, trust-based relationships with customers. Work independently to drive store success. Be motivated to bring in sales and make a real impact. Manage cash handling, payments, and register reconciliations. Engage in promotional events and collaborate on marketing strategies. What We’re Looking For Flexibility: A proactive, driven individual with a “can-do” attitude. Experience: Background in retail, customer service, or warehouse operations. Skills: Excellent communication, attention to detail, and IT proficiency. Numeracy & Literacy: Strong skills in math and English. A quick learner who thrives in a team-oriented environment. Most importantly, we’re looking for someone passionate about delivering top-tier service and excited to work in a collaborative, customer-first setting. Why Join Würth? We offer: Holidays: 23 days, increasing to 28 with service. Benefits: Healthcare cash plan, Employee Assistance Programme, Cycle to Work scheme. Work-Life Balance: Monday to Friday, no weekends or bank holidays. Career Growth: Access to comprehensive training and development opportunities. Apply Now If you’re ready to make a difference in a dynamic role with a global leader, we want to hear from you Join us and help shape the future of Würth UK Important Information Interviews may be conducted while the role is advertised. We reserve the right to close applications early if we receive sufficient applicants—apply early to avoid disappointment. At Würth, we celebrate inclusion and diversity and are committed to fostering a welcoming workplace for everyone. Salary: Basic £26,166.00 Generous BonusesHours: 42.5Benefits: 23 days holiday increasing with service, plus Bank Holidays. Healthcare plan. Monthly bonus scheme.