Field Service Engineer
Location: Scotland, central belt
Job Type: Full-time
Pay: £28,000 per year
Additional pay: Bonus scheme
Role Description:
This is a full-time on-site role for a Field Engineer in Scotland. The successful candidate will be responsible for installing and servicing IT equipment (Self Serve Kiosk, EPOS, Printers) across a number of major retailers based in the UK.
Responsibilities:
* Attend sites from 7.00am
* Install equipment as per the defined script
* Use installation sign-off app
* Update client on progress using Synchroteam
* Liaise with customers on-site
* Work around the customers and staff in the shop
Skills:
* Proficiency in Windows 10 and using Command Prompts
* Strong retail technical knowledge
* Able to use hand tools including drills and follow instructions on-site
Qualifications:
* Strong technical support and IT support skills
* Proficient in desktop support and help desk operations
* Excellent customer service and communication skills
* Experience with computer networking and software troubleshooting
* Familiarity with Microsoft Office, VPN, and Windows operating systems
* Knowledge of computer hardware and relevant tools, including hand tools
* Experience with shop fit and physical equipment installation
Contact Dav @ Bristol office
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