Contents Location About the job Benefits Things you need to know Apply and further information Location Exeter, South West England, EX1 3PB About the job Job summary Were looking for an exceptional Senior Account Manager - UK Government Business to help us make a difference to our planet. As our Senior Account Manager - UK Government Business, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work. Our opportunity is full time, 37 hours per week, but we would also consider applicants wishing to work a minimum of 30 hours per week and we will also try our best to consider those intending to work a job share. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are. Were a force for good - focusing on our environmental and social impact Were experts by nature - always learning and developing to do things better We live and breathe it - putting our purpose at the heart of decision-making Were better together - understanding partnerships and inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Job description Your world of expertise The UK Government Business team sits within the Markets Directorate and collectively manages customer and stakeholder relationships. Our purpose is to deliver funding and support the delivery of contracts for key climate, weather and technology programmes. We ensure that the Met Office is aligned with Government priorities and follows relevant policies, guidance and objectives. With a wide-range of skills and experience, the team support colleagues across the Met Office with a variety of issues relating to funding opportunities, management of key government accounts and alignment with policymaking priorities. You will support the successful delivery of services to UK Government Business strategic customers. This will require working closely with the UK RI and EU Manager. The role holder will champion internal business management systems, act as an expert on Account Management practices and work independently to promote best practices within the team. Your key duties Supporting the UKRI and EU Manager to liaise with UK and European government departments / agencies, delivering account management tasks. Maintain relevant customer records on Dynamics in accordance with sales order process. Drive improvements across the Government Business Team by championing change and the use of new and existing processes and systems (e.g Dynamics and ITBM). Liaise with internal stakeholders, making use of finance tools and systems to track and monitor delivery against strategic accounts Person specification Essential Criteria, skills and experience: Strong interpersonal skills and the ability to build trusted, confident, and valued working relationships with important stakeholders and relevant colleagues because we are better together. The role holder should live and breathe it with a proven track record of taking ownership and responsibility for key activities and ensuring successful outcomes to a given timeline. Excellent communication skills (oral, written, presentation) demonstrating they are capable of being an expert by nature with an ability to communicate complex information. Strong planning and organisation skills with the ability to keep evolving and adjust priorities to meet changing demands while managing customer expectations. Self-motivated, proactive, and driven individual, who as a force for good is able to take ownership and work on own initiative to deliver successful outcomes in a timely manner. Experience of working with a wide range of stakeholders including government departments. Benefits Alongside your salary of £41,725, Met Office contributes £12,087 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Why join us Our work is life-changing, often life-saving and always life-enhancing. The Met Office is Great Place to Work UK certified. We are also featured on their Best Workplaces in Tech 2023 and 2024 lists, as well as their 54 Best Workplaces for Women 2023 list. As our Senior Account Manager - UK Government Business, your total reward package will be up to £57,639 annually, which includes: £41,725 base pay An outstanding Civil Service pension, with an average employer contribution of 27% Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave Things you need to know Selection process details How to apply If you share our values, wed love to hear from you Click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills. Closing date 05/01/2025 at 23:59 with first stage interviews commencing from 20/01/2025. You will hear from us once the closing date has passed. How we can help If you have any questions or would like to discuss this opportunity further, please contact us at careersmetoffice.gov.uk. If youre considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role. We understand that great minds dont always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code. We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Resourcing Team Email : careersmetoffice.gov.uk Recruitment team Email : careersmetoffice.gov.uk Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail