TBC - Inside IR35
Birmingham
ETH-EB/SSIE
Posted on May 30, 2023
Expires on July 3, 2023
About the role
Contract: 12 Months Initially
ACTIVE DV CLEARANCE NEEDED!
Our client is looking for an experienced Senior Server Infrastructure Engineer in Birmingham!
You will ensure workload is managed and prioritised effectively and get the chance to provide technical support for Server Infrastructure National infrastructure relating to BAU and Projects to ensure objectives are being met in line with National CT priorities!
Your Responsibilities Include:
1. Ensure SLAs for technical incidents and service requests relating to services in the CSC Service portfolio are not breached
2. Provide resilience and failover testing to ensure all CSC managed Infrastructure is tested and documented on a regular basis to ensure failover functions as designed and is predictable
3. Provide documentation to ensure all CSC managed Infrastructure is documented and regular audits completed, this is required to provide effective support
4. Proactively monitor Server Infrastructure tools
5. Ensure Change and Release management process and procedures are adhered to and correct process is followed to mitigate against unplanned downtime and service outages
6. Ensure security accreditation and procedure are not compromised by ensuring all activities comply with the SyOPs and RMADS
Your Skills and Experience Include:
1. Worked as a Senior Engineer in a technically diverse environment
2. Experience working within an ITIL service environment working to defined metrics and SLAs
3. Strong experience with Wintel and VMware technologies
4. Experience in Change Management within an ITIL service environment
5. Good experience in failover testing, resilience and redundancy methodology
6. Good experience with Server and Infrastructure monitoring and automation tools including SCCM
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