Job Description
Loyalty Manager
Brighton 2 days per week (3 days WFH)
Salary up to £50,000
Our client is consumer focused retail brand based in Brighton. We are looking for a skilled Loyalty Marketer with experience of working on loyalty programmes, managing a loyalty plan & strategy and reporting back on loyalty customer performance. You will be working with cross functional marketing departments, building and planning loyalty campaigns with an omni-channel reach.
Responsibilities for this Loyalty Manager job include:
* Deliver the campaign activity as outlined in the customer loyalty plan.
* Manage trigger and automation programmes.
* Work with the wider marketing and eCommerce teams and retailers, to deliver promotional campaign activity, including new product launches, events, discounts and promotions etc.
* Working with the wider marketing team on campaigns covering emails, social media, SMS, ecommerce, retail merchandise and digital content.
* Analyse and report on campaign activity, as aligned with the KPI’s and commercial ROI.
* Manage external agencies, brief, track and report on campaign activity managed by them.
For this Loyalty & CRM Manager role you should have:
1. Worked as a Loyalty Marketing Mana...