About Inspiro Tuition Academy:
Inspiro Tuition Academy, located in the heart of Smethwick, is committed to delivering high-quality educational support to students of all ages. Our mission is to inspire academic excellence and foster a love for learning in a nurturing and supportive environment. We offer a wide range of tutoring services in various subjects, helping students achieve their academic goals and build confidence.
Job Overview:
We are seeking a dedicated and detail-oriented Administrative Assistant to join our Smethwick team. The ideal candidate will be a proactive problem solver with exceptional communication skills and a meticulous attention to detail. As an Administrative Assistant at Inspiro Tuition Academy, you will play a vital role in ensuring the smooth operation of our office and supporting our educational mission.
Key Responsibilities:
1. Administrative Support: Provide comprehensive administrative support to the academy’s management and staff, including scheduling appointments, managing calendars, and coordinating meetings.
2. Customer Service: Serve as the first point of contact for students, parents, and tutors. Address inquiries via phone, email, and in-person, providing exceptional customer service.
3. Record Keeping: Maintain accurate records of student enrolment, attendance, and progress reports. Ensure all student information is kept confidential and up-to-date.
4. Office Management: Oversee the daily operations of the office, including ordering supplies, managing inventory, and maintaining a clean and organized workspace.
5. Data Entry: Accurately enter and manage data related to student performance, scheduling, and billing.
6. Communication: Assist in the preparation and distribution of newsletters, announcements, and other communication materials to students and parents.
7. Event Coordination: Assist in the planning and execution of academy events, workshops, and parent-teacher meetings.
8. Billing and Invoicing: Manage billing processes, prepare invoices, and handle payment transactions. Follow up on outstanding payments as needed.
9. Support to Tutors: Provide administrative support to tutors, including scheduling sessions, preparing materials, and addressing any logistical issues.
Minimum Requirements:
1. Proven experience as an administrative assistant or in a similar role.
2. Excellent verbal and written communication skills.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
4. Strong organizational and time-management skills.
5. Ability to work independently and as part of a team.
6. Attention to detail and problem-solving skills.
7. Friendly and professional demeanour with a customer-focused attitude.
8. Experience in an educational setting is a plus.
Benefits:
* Competitive salary based on experience.
* Paid time off and holidays.
* Professional development opportunities.
* A supportive and collaborative work environment.
Hours:
Tuesday - Wednesday: 2PM - 8:30PM
Saturday & Sunday: 9:30AM - 3PM
(hours may vary based on rota)
Join Inspiro Tuition Academy in Smethwick and be a part of a dynamic team dedicated to making a difference in students’ lives through education. We look forward to welcoming a new team member who shares our passion for learning and excellence.
Job Type: Part-time
Pay: Up to £12.00 per hour
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
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