We are seeking a dedicated and enthusiastic individual to join our team. As a Food & Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.
Key Responsibilities
1. Oversee the F&B team as they carry out their duties.
2. Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
3. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
4. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
5. Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
6. Assist in the coordination and execution of events and special functions.
7. Ensure all areas are well-stocked and presented impeccably at all times.
Qualifications
1. Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks efficiently.
4. Strong attention to detail and a commitment to delivering high standards.
5. Flexible to work various shifts, including evenings, weekends, and holidays.
Compensation and Benefits
£24,835.20 per annum / £11.94 per hour plus service charge, 40 hours per week.
* Exclusive discounts for you, your friends and family.
* Valor team member rates at our UK hotels, with rooms from just £30 B&B.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty, keeping you well-fuelled.
* Access to high-street discounts on a range of shops, experiences and more.
* Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
* Generous refer-a-friend bonuses, starting at £250.
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