Contents Location About the job Benefits Things you need to know Apply and further information Location Leeds, Quarry House, LS2 7UA: London, Caxton House, SW1H 9NA; Sheffield, Kings Court, S3 7UF. No other locations will be considered. For all locations, travel to other sites may be required. About the job Job summary The Strategy team sits at the heart of the Department in the Strategy, Governance & International Directorate. It is a high-profile and exciting work area where team members will routinely provide advice to DWP Ministers and the Executive Team and will engage with senior officials across the Department. We are looking for a highly motivated individual to provide high quality support to two Deputy Directors. The role requires regular contact with the Senior Civil Servants, Senior Leadership Teams and with other senior stakeholders across DWP. Job description This job is varied but key responsibilities will include: Management of the Deputy Directors diaries, ensuring that time is used effectively, making sure the diary is managed efficiently without clashes. Ensuring the SCS1s have all relevant papers and briefings in a timely fashion. Providing day to day support to the SCS1s, arranging meetings, organising room bookings and ad-hoc requests. Booking all travel and accommodation for the Deputy Directors, in particular international travel, including managing security, IT and propriety requirements. Working closely with other colleagues in the directorate support team and Senior Leadership team. Responsibility for maintaining the Divisional organograms, distribution lists including access to sensitive xWH communications, and organising divisional meetings to be Chaired by the SCS1s. Leading onboarding new members of staff in their divisions, covering IT and building access requirements. Monitoring the inboxes of the SCS1s and flagging urgent emails or papers as required, including covering regular periods of absence due to international travel. Person specification Experience Key Criteria Demonstrable administration and support skills, with strong attention to detail. (Lead Criteria) Ability to deal well with competing priorities and last-minute changes in what can be a fast-paced and demanding environment. Excellent communication skills and competence engaging professionally with stakeholders across many levels who often have competing priorities and a range of viewpoints to factor in. A proactive approach to problem-solving with decision making skills. Proficient user of Microsoft; including but not limited to Outlook, OneNote, and SharePoint. Experience of working in a support role/function would be beneficial in this role. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Communicating and Influencing Managing a Quality Service Making Effective Decisions Benefits Alongside your salary of £30,975, Department for Work and Pensions contributes £8,973 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. 1. Application & Sift As part of the application process you will be asked to complete a CV and Personal Statement. The CV is for reference only and will not be scored. Further details around what this will entail are listed on the application form. A sift will be carried out using your 750 word Personal Statement. Your personal statement needs to set out evidence of how your experience meets all the Experience Key Criteria set out below and not the published behaviours listed in this advert. We are not looking at how much time you have spent in a job, but rather how you have performed. Your Personal Statement must show demonstrable evidence of what you did, how you did it, and what outcome was achieved. This should include the impact of your approach and evidence of your ability to take forward different approaches in different circumstances. The standards detailed in the Experience Key Criteria are the minimum expectations for the role and only candidates with the strongest evidence will be invited to interview. In the event of a large number of applications, meeting the pass standard for the lead criteria " Demonstrable administration and support skills, with strong attention to detail will determine if the other criteria are scored. Candidates will have to meet the standard for all criteria to progress to interview. Your statement must not exceed 750 words and you are advised to take advantage of the full word count. All applications need to be submitted by 16th February 2025 at 23:55, late applications will not be accepted. 2. Interview Stage Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. The interview will comprise of Behaviour-Based questions, and shorter strength based questions. The guidance on Success Profiles explains these selection tools. The Behaviours being assessed are detailed in the job advert. Behaviours: Delivering At Pace Communicating & Influencing Managing A Quality Service Making Effective Decisions Note that the Behaviours will be assessed at interview stage only. Candidates invited to interview will receive the Behaviours questions in advance of their interview. The strengths to be assessed will not be shared ahead of the interview. When applying for these roles, you will be required to state in preference order which of the three Policy Group Hub locations you can work from, Sheffield, Leeds, and London. Please be aware these roles can only be carried out in the UK, not overseas, and your office base must be one of the three Policy Group Hubs. Appointments may be made to candidates in merit order based on location preferences and geographical requirements By indicating your preferred Policy Group hub location(s) in your application you are stating that you are willing to accept a post in any of your chosen hub location(s). Quarry House, Leeds, LS2 7UA Caxton House, Tothill St, London, SW1H 9NA Kings Court, Hanover Way, Sheffield, S3 7UF The Department is committed to promoting flexible ways of working, whilst enabling the business to operate at maximum efficiency and will expect colleagues to work from a blend of locations, including some time working at home, as required Sift and interview dates to be confirmed. Further Information Find out more about Working for DWP A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. The evidence you provide must relate to your own experiences. If evidence of plagiarism, or sharing of questions, information or answers throughout any part of the selection process is found, your application will be withdrawn. Examples of plagiarism can include: Presenting the work, ideas and experience of others as your own Copying content from an online/published source Using forms of Artificial Intelligence to produce application content which you present as your own. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DWPRecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Abigail Turner Email : Abigail.Turnerdwp.gov.uk Recruitment team Email : dwprecruitment.grscabinetoffice.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCEDWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments 388202 - DWP Candidate Pack Opens in new window (pdf, 1369kB) DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessible-Version Opens in new window (docx, 67kB) Share this page Print Email Gmail Facebook LinkedIn