London (Hybrid) Permanent Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance. The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers. We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally. About the Role: We are seeking a visionary and passionate VP of Product Strategy to join our dynamic team and help us shape the future of luxury hospitality. You will be responsible for the conceptualization, development, and implementation of unique and innovative guest propositions that elevate our brand and exceed expectations. As the VP of Product Strategy, you will play a pivotal role in crafting and executing our product vision and strategy, working closely with our Chief Product Officer (CPO). Your mission is to develop a compelling product roadmap that resonates with our brand identity, market trends, and customer aspirations. You will lead the charge in conducting in-depth market research and competitor analysis, identifying emerging trends and unmet needs, and utilizing performance metrics and user feedback to optimize our offerings. Key Responsibilities: Craft the Vision: Collaborate with the CPO to develop a compelling product roadmap, defining the product vision and strategy, and ensuring alignment with our brand's unique selling proposition and customer personas Market Awareness: Conduct thorough market research and competitor analysis to stay ahead of industry trends and anticipate customer needs Embrace Data: Leverage performance metrics and customer feedback to inform product optimization and future iterations Proposition Development: Accountable for the creation of detailed briefs for new propositions, outlining roadmap, key features, benefits, pricing, and go-to-market strategies Lead execution: Lead the new product development lifecycle, ensuring seamless execution across design, engineering, marketing, and operations Leadership: Direct leadership of a team of 4 to 6, and cross functional leadership of experts across various departments to ensure collaborative development and implementation of propositions Champion the Brand: Responsible with the CPO in driving product advocacy, articulating the value proposition to captivate our customers and team members Champion Innovation: Collaborate with other Product and Technology teams to ensure our products and solutions are at the forefront of innovation What We’re Looking For: Industry Experience: Demonstrable experience working in the hospitality and travel industry, with a focus on product management, development, and execution Product Development: Proven track record of developing, launching, and managing products or services, including full ownership of business cases and product costs Vision: proven experience in developing product strategies and roadmap, analysing options and multiple scenarios, making recommendations Customer Experience Design: Experience in designing and implementing exceptional customer experiences, with a focus on personalization, exclusivity, and high-quality service standards Innovation and Technology: Familiarity with the latest technologies and innovations that enhance the luxury travel and hospitality experience Cross-functional Leadership: Leadership experience in managing cross-functional teams to deliver projects that exceed the expectations of clients, ensuring seamless integration of services across all touchpoints Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at ukrecruitmentcollinsongroup.com