Gran Caffe is a renowned, authentic Italian cafe / restaurant proudly serving Liverpool.
Our passion for delivering traditional Italian cuisine, combined with our vibrant atmosphere and exceptional service, has earned us awards and a loyal customer base. We are now looking for enthusiastic and dedicated individuals to join our team as a Waiter/Waitress.
Job Description:
As a Waiter/Waitress at Gran Caffe, you will be the face of our Caffe, responsible for delivering an exceptional dining experience to our guests. Your role is crucial in maintaining the warm, welcoming atmosphere we are known for, and ensuring every customer leaves with a smile.
Key Responsibilities:
* Greet and seat customers, providing a warm and welcoming atmosphere.
* Present menus, make recommendations, and answer any questions regarding our dishes and drinks.
* Take accurate food and drink orders, relaying them to the kitchen and bar efficiently.
* Serve food and beverages with a friendly and professional attitude.
* Ensure tables are properly set, clean, and ready for the next guests.
* Handle guest inquiries and concerns promptly and courteously.
* Collaborate with the kitchen and bar staff to ensure a seamless service.
* Process payments and provide accurate change or receipts.
* Maintain cleanliness and organization of the dining area and service stations.
* Uphold the restaurant's standards of service and contribute to a positive team environment.
* Learn the menu and be able to manage various guests' dietary needs and/or allergies.
Qualifications:
* Previous experience as a waiter/waitress in a busy restaurant setting is preferred.
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment while maintaining a positive attitude.
* Excellent organizational skills and attention to detail.
* Flexibility to work evenings, weekends, and holidays.
* A team player with a strong work ethic and a commitment to customer satisfaction.
What We Offer:
* Competitive hourly wage plus tips.
* Opportunity to work in a highly-rated restaurant.
* A supportive and inclusive work environment.
* Training and opportunities for career advancement within our restaurant.
* A chance to be part of a dedicated team passionate about authentic Italian cuisine.
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