Salary: 35,000 - 65,000 GBP per year Requirements:
* You must have experience in the defence sector or a highly regulated environment.
* A proven track record in a senior support role, managing complex IT environments is essential.
* Certifications in VMware, Microsoft, Dell, or security technologies are highly desirable.
* Strong problem-solving skills, attention to detail, and a commitment to delivering high-quality solutions are required.
* Familiarity with Hyper-converged Infrastructure is expected.
* Knowledge of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi) is a plus.
* Familiarity with DevOps tools (GitLab, Harbor, FluxCD, Kubernetes-based containerization) is beneficial.
* Experience with Elastic for logging and analytics is an added advantage.
Responsibilities:
* Provide expert-level support for VMware Cloud Foundation, Tanzu, Dell VxRail, and Dell Data Domain solutions.
* Troubleshoot and resolve issues related to key management systems, including HashiCorp Vault and Thales Hardware Security Module.
* Manage and support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak), with a strong foundation in networking principles.
* Administer and optimize Windows Server 2022 and Hyper-V environments.
* Perform proactive monitoring and maintenance to ensure system performance and reliability.
* Implement and support disaster recovery and business continuity strategies.
* Collaborate closely with cross-functional teams to resolve infrastructure challenges and drive improvements.
* Maintain detailed documentation for all systems, processes, and configurations.
* Participate in an on-call rota to provide out-of-hours support for critical systems and ensure rapid incident resolution.
Technologies:
* Cloud
* DevOps
* GitLab
* Hardware
* Hyper-V
* Support
* Kubernetes
* Security
* VMware
* Windows
More:
At CGI, we are proud to be recognized in the Sunday Times Best Places to Work List 2024 and named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme that makes you a CGI Partner, not just an employee. Our commitment to inclusivity and building a genuinely diverse community of tech talent is paramount, and we are honored to hold a Gold Award for our support of the Armed Forces Corporate Covenant.
We are looking for an experienced and highly skilled Senior Infrastructure Support Engineer to join our team. You will play a key role in ensuring the high availability, security, and performance of our systems while troubleshooting complex issues efficiently.
Due to the secure nature of the program, you will need to hold UK Security Clearance or be eligible to undergo this clearance. Your position will be based on-site near Farnborough or Reading.
This is an exciting opportunity to work with cutting-edge infrastructure technologies in a dynamic and mission-critical environment. If you are passionate about IT infrastructure, troubleshooting, and system optimization, we’d love to hear from you!
Life at CGI is rooted in ownership, teamwork, respect, and belonging, and here, you’ll reach your full potential. As part of our team, you'll be invited to be an owner from day one, contributing to our collective success and shaping the company's strategy and direction. Join us and turn meaningful insights into action.