Job summary
We are seeking a detail-orientated and organised Medico-Legal Administrator to join our dynamic team. The ideal candidate will play a crucial role in the Trust's Losses and Compensation process and will assist the team with case-coordination of both Inquests and negligence matters.
Main duties of the job
To provide a high level of administrative support to the Medico-Legal Manager and Deputy Claims and Inquest Managers in relation to Negligence claims and Inquests and to manage a small caseload of Employer and Public Liability claims.
To manage a significant caseload of Losses and Compensation claims, which will involve investigating the claim, liaising with patients and presenting the claim to the Losses and Compensation Panel for approval/rejection.
To provide administrative support in the form of report writing and minute taking and to act upon any emails received in the generic Medico-Legal Department inbox and allocate them to the team, as required.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 22nd September 2024.
Interviews are due to be held on the 30th September 2024.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
1. Educated to A level or NVQ level 3 or 5 years relevant work experience.
Experience
Essential
2. Experience of working in a busy office environment.
3. Prioritising, planning and organising own tasks.
4. Working within guidelines.
5. Experience of dealing with difficult situations and confrontations.
6. Data entry experience and documentation.
7. Experience of IT packages - Microsoft office.
8. Experience of producing documents to a high standard.
Desirable
9. Previous experience of working in NHS.
10. Previous experience of working with medical records.
11. Previous experience of working with Epic ROI, MStore, PACS.
12. Previous experience of using File Transfer software.
13. Previous experience working with QSIS.
Knowledge
Essential
14. Understanding of confidentiality and data protection.
15. Sound knowledge of office procedures.
16. Understanding of customer service.
17. Good working knowledge of Microsoft Office packages.
Desirable
18. Knowledge of the Trust including awareness of priorities.
19. Knowledge of Trust information systems.
20. Knowledge of Medical Terminology.
21. Awareness of NHS targets and Trust priorities.
22. Previous knowledge of the Data Protection Act 2018 and the Access to Health Records Act 1990.
Skills
Essential
23. Ability to work as part of a team.
24. Excellent communication skills including telephone, email, face to face.
25. Ability to organise and manage own time keeping to schedule and deadlines.
26. Ability to use own initiative and work autonomously.
27. Willing to take on/learn new skills.
28. Ability to show attention to detail and accuracy.
29. Ability to adapt to change.
30. Ability to work under pressure.
31. Ability to store and safeguard confidential documents.
Desirable
32. Ability to requisition general stock.
Additional Requirements
Essential
33. The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.