Job Advertisement: Contracts Manager Reports to: Operations Manager Side note: A ll CM’s must have insurance experience and CM experience minimum of 10 years. About Us. We are a leading provider of restoration services, specializing in delivering high-quality solutions for residential and SME projects. We are committed to providing exceptional service while achieving industry-leading standards in health and safety, quality management, and customer satisfaction. Position Overview We are seeking a highly skilled and motivated Contracts Manager to join our dynamic team. The successful candidate will be responsible for managing the delivery of site-based works, ensuring that projects are completed on time, within budget, and to a high standard of quality. This role demands a strong focus on profitability, cost control, and resource management across various residential and SME projects. Key Responsibilities Oversee the end-to-end delivery of projects, ensuring coordination with the trades team and restoration technicians. Plan and manage project delivery according to the scope of works, using scoping tools. Control and manage project estimates, sales values, and direct costs to meet profit and productivity targets. Ensure that all relevant documentation is prepared and maintained to company standards, including on-site paperwork. Foster strong communication with loss adjusters, insurers, and customers throughout the project lifecycle. Maintain effective communication channels between trades, technicians, and management. Ensure compliance with Quality, Management, and Health & Safety procedures on all sites. Advise clients on the safe operation and usage of plant and equipment, providing safety data sheets when necessary. Respond to and action any audit items with the operative and the QM and H&S department. Ensure compliance with BKH L006 Health Safety and Environment Policy. Travel across the UK to deliver projects and attend site visits as required. Plan and deliver monthly toolbox talks to your team. Manage the procurement and local stock of materials for projects, ensuring timely delivery to sites. Attend training courses provided by or external providers and deliver relevant training to employees. Identify and implement initiatives to enhance the end-to-end service offering. Apply and manage new procedures and materials to improve project efficiency and quality. Manage project costs, timelines, and on-site operations effectively and efficiently. Develop staff with a clear career development plan. Required Skills & Qualifications Proven experience in a Contracts Management role within the restoration or construction industry. Strong understanding of project delivery, cost control, and resource management. Excellent communication skills with the ability to liaise with internal teams, customers, and external stakeholders. Demonstrated knowledge and experience in Quality, Management, and Health & Safety procedures. Ability to manage and lead teams while ensuring productivity and profitability targets are met. Flexible and willing to travel across the UK for project delivery. Strong organizational skills and ability to manage multiple projects simultaneously. Willingness to attend training courses and engage in ongoing personal development. Why Join us? Competitive salary and benefits package. Career development opportunities within a growing company. A supportive and collaborative team environment. Ongoing training and career progression. If you are an experienced Contracts Manager with a passion for delivering high-quality, profitable projects in a fast-paced environment, we want to hear from you.