At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Who are Just? We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose Reporting to the Head of UX, the UX Designer will play a key role in crafting seamless and engaging user and customer experiences. You will work collaboratively across teams to understand user needs, map customer journeys, and design intuitive solutions that deliver value and drive satisfaction. This is a unique opportunity to shape the future of retirement experiences for a new audience. Role Accountabilities Conduct user testing (e.g., interviews, usability testing, surveys) to gather insights into the needs, behaviours, and pain points of Gen X users. Translate user insights into personas, journey maps, and other design artifacts. Design wireframes, prototypes, and high-fidelity user interfaces that align with business goals and user needs. Work closely in cross-functional teams, including Product, Engineering, Marketing, and Content, to ensure designs align with strategic objectives. Partner with the Head of UX to implement design strategies and processes. Participate in design critiques, offering and receiving constructive feedback. Ensure designs are inclusive and accessible, meeting relevant standards (e.g., WCAG). Consider the diverse financial literacy and digital proficiency levels of target users in design solutions. Contribute to the maintenance and evolution of the design system, ensuring consistency across digital products. Leverage data to prioritise design decisions and measure the success of design updates. Skills and Knowledge Strong portfolio showcasing user-centered design work, including wireframes, prototypes, and customer journey maps. Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite A customer-focused self-starter Understanding of UX testing methodologies and data-driven design principles Strong communication and relationship building skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Experience 2-5 years of experience in UX design or related roles. Experience of working in a fast-paced environment Company Benefits A competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones About Us We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first. That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it. We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here. Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here. What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.