Life on the team
A new and exciting opportunity has arisen for a Data Analyst to join Asset Management service based in Hatfield, Hertfordshire.
The Asset Management service is based on ITIL best practice and has the primary objective of building an inventory of a customer’s IT estate, helping organizations track Assets through their end-to-end life cycle, lowering IT costs, reducing IT risk, and improving their productivity. The service is integral to other ITIL Service lines such as Patch Management, Vulnerability Management, Break/Fix, and Billing, to name a few. There are 66 members of Group Asset Management under Business Process and Optimisation, servicing 3+ Million Assets for 33 customers across 5 countries.
The role is working for a fast-growing team in a hybrid working model that involves working from home and traveling into our Hatfield office 2-3 days a week.
What you'll do:
* Maintain databases to the required level of detail.
* Perform audit tasks.
* Complete work tasks for accounts following defined work instructions.
* Report and escalate data exceptions to Senior (Data) Analyst.
* Complete Non BAU tasks as directed or assigned by Team Leader.
* Perform audits tasks including planning and conducting physical onsite audits where necessary.
* Complete any necessary service or account metrics.
* Be aware of the Customer Service Profile which includes the Service Plan.
What you'll need:
* You must be eligible to undergo SC clearance.
* Advanced Excel skills using formulae such as VLOOKUP and XLOOKUP are advantageous.
* Good Microsoft Office skills.
* Excellent attention to detail.
* Previous data analysis skills are advantageous.
* Experience of managing asset registers.
* ITIL Foundation Qualification is advantageous.
* Some understanding of Asset & Configuration processes is advantageous.
* Experience in Asset & Configuration CMDBs is desirable.
What we will give you:
* Excellent training opportunities to progress your professional career.
* Excellent track record in offering opportunities for progression internally.
* Opportunity to work for an award-winning and leading Technology Partner.
* Diverse and inclusive team.
About Us:
Current information for our applicants:
We have made our application and recruitment process virtual. We are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We look forward to getting to know you!
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