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Salary: Circa £30,000.00 (depending on experience) plus bonus package
Working hours: 37.5 hours per week
Duration: Permanent
Location: Billericay
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About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Junior Account Handler to join our Direct Corperate Risks Ltd team in their Billericay office.
We are looking for a talented insurance professional, with a background either Claims, Personal Lines or Commercial Lines, looking to develop their career within the industry.
The successful candidate will enjoy liaising with clients on a daily basis to ultimately deliver exceptional client service and exceed expectations. Within this role, you will also work closely with our existing Client Service Team and Account Executives, providing both with integral administrative support.
Joining our rapidly expanding andinnovative Group presents a fantastic opportunity to develop your career andbecome an integral part of an inclusive, purpose-led organisation.
Key responsibilities
* Liaise with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, including the updating of the MID and discussing risks with insurers and client
* Negotiating terms / quotes with underwriters
* Chasing up clients for any additional information as and when required.
* Maintaining a diary system
* Account management including renewal chasers through to file closures.
* Maintain company records on their Back Office IT system.
* Issuing Invoices, broker certificates and policy documentation.
* Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database
* Ensuring that all documentation and processing meets the company’s compliance standards
* New business processing, finance set ups and documentation issue
* All other general office administrative duties as required in order to maintain the smooth running of the office, as reasonably requested by the company
Knowledge, skills and experience
* Proven experience within the UK Insurance Industry (in either Claims, Personal or Commercial Lines (essential)
* Chartered Insurance Institute Certificate in Insurance (Preferred)
* Target driven and self moticated
* ttention to detail, numerate and accurate.
* Able to communicate effectively with others.
* Organised and methodical approach to work and problem solving.
* Good IT skills, including Microsoft Word, Excel and Outlook.
* Strong contribution to the team through own ideas, initiatives and concepts
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What we offer
* 28 days annual leave plus bank holidays
* Your birthday off
* Group Personal Pension
* Bonus scheme
* A holiday buy scheme
* An array of health and wellbeing benefits, company cash plan, income protection and life assurance
* Enhanced sick pay and parental leave
* Support and funding toward study and professional qualifications
* Paid time off for volunteering
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Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
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At Benefact Group, we are committed to creating aninclusive culture and building an environment where each and every one of usfeels valued and respected. We are a community made up of people with arange of different backgrounds, abilities, perspectives, beliefs and interestsand we value the strength this brings to us as a Group. We welcome applicationsfrom everyone.
If you need any additional support during therecruitment process, then please let us know.