Reed Business Support, the UK's leading specialist recruitment partner, is seeking a Customer Service Executive for our client based in Maidstone. This is an exciting opportunity to join a dynamic team in a fast-paced environment. The ideal candidate will be immediately available to start work and must be able to commute to our client's office in Maidstone and commit to a 12-month fixed term contract. Customer Service Executive Day-to-Day of the Role: Provide exceptional customer service and support throughout the entire lifecycle of customer interactions. Manage customer relationships through proactive communication, including email, inbound and outbound calls, and face-to-face meetings when necessary. Develop and adopt a consultative sales approach to identify leads, opportunities, and customer needs, aiming to maximise revenue. Maintain accurate and detailed records of all customer interactions and project-related activities using Salesforce and other back-office applications. Collaborate with team members and other departments to enhance service delivery and customer satisfaction. Manage a pipeline of projects and communicate progress to the team and management effectively. Customer Service Executive Required Skills & Qualifications: Proven experience in a similar Customer Service Executive role, ideally within a fast-paced sales or customer service environment. Excellent communication and interpersonal skills, confident in both phone and in-person interactions. Strong organisational and time management skills, with the ability to handle multiple tasks simultaneously. Proficiency in using CRM systems, preferably Salesforce. Ability to work independently and as part of a team, with a strong sense of accountability and professionalism. Customer Service Executive Benefits: Competitive pay rates and prompt payment. Flexible working arrangements to suit your lifestyle and commitments. Access to a variety of assignments across different industries. Dedicated consultant to support your career development. Opportunity to accumulate holiday pay for paid time off. Contributions to pension scheme to help you save for the future. Access to Reed Discount Club for a range of discounts on services and products. Work with a reputable agency known for its high standards and quality service. If you are a driven, customer-focused individual looking for an exciting new challenge as a Customer Service Executive, please submit your CV to apply for this position. The ideal candidate will need to show experience obtained from a similar role, be in commutable distance to our client in Maidstone, and be available to start work immediately.