We have an exciting opportunity for a fulltimeCare Coordinator to join our dynamic and friendly team at Bridlington PCN.
The successful candidate will play a key role inproactively identifying and working with people including the frail, elderlyand those with long tern conditions, to provide coordination and navigation ofcare and support across the health and care providers. They will work closely with GPs and otherprimary care colleagues within the Primary Care Network (PCN) to identify andmanage a caseload of identified patients, making sure that appropriate supportis made available to them and their carers (if applicable) and ensuring thattheir changing needs are addressed.
CareCoordinators will focus on the delivery of personalised care to reflectindividual patient needs, local PCN priorities, health inequalities and at-riskgroups of patients.
The postholder will support the PCN management withconducting searches on data cohorts and helping to meet the Impact andInvestment Fund (IIF) indicators and Enhanced Service workstream targets. The successful candidate will have excellent interpersonaland communication skills and be organised, patient and empathetic. They will have experience of working inhealth, social care or other support roles, including direct contact withpeople, families or carers.
Main duties of the job
Carry out audits to identify improvements andmaximise income in particular IIF, Enhanced Service and claiming procedures.
Update IT system to include templates and protocolsin order to meet the requirement of any changes in services specifications, e.g. IIF changes.
Work across Practices to share good practice,identify information and IT needs and implement effective systems andtraining. The aim is for all Practicesto be the best, work collaboratively and sharing what they do well
Establish good working relationships with peopleemployed in Practices across the PCN to enable them to carry out their dutieseffectively.
Work with the GPs and other primary careprofessionals within the PCN to identify and manage a caseload of patients andwhere required and as appropriate, refer people back to other health professionalswithin the PCN.
Raise awareness within the PCN of shared decisionmaking and decision support tools.
Utilise population health intelligence toproactively identify and work with a cohort of patients to deliver personalisedcare. Use Ardens and other appropriatepopulation health dashboards and tools to help deliver the population healthmanagement projects.
Design efficient templates, protocols, alerts, andother IT tools to support safety, patient care, quality record-keeping,reporting and financial claims.
Have a proactive approach, the ability to work onyour own initiative and within a team environment.
About us
Bridlington PCN is a forward-thinking networkcomprising of 2 practices within close proximity to each other with a totalpatient population of 42,000. HumberPrimary Care and Drs Reddy and Nunn are both teaching practices linking intoacademic partners to provide ongoing support and development to the workforce.
Our aim is to improve care for patients by workingcollaboratively across primary care and our partners as part of the integratedcare partnership.
Job responsibilities
If you are passionate about patient care and wantto work in a supportive and collaborative environment, we would love to hearfrom you. If you would like to discussthis opportunity, please contact Bev Coverdale Operational Lead
Person Specification
Experience
* Demonstrable experience of team work and IT skills.
* Experience of working in primary care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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