The Digital Business Operations team of CBRE Investment Accounting & Reporting Solutions is looking for aSenior Yardi Application Analystto join us!
Do you have a lot of experience working as a Yardi Voyager Administrator?
Do you want to work for one of the largest companies worldwide using the platform as a key member of the Commercial Product Team?
Your main responsibilities will be:
* Act as a subject matter expert of the Yardi Voyager Core, International and Commercial modules, and the database structure
* Work together with the Business Analysts to ensure successful onboarding of new investment and users, or implementation of new functionality
* Provide expert knowledge during system upgrades and other improvements
* Deliver 3rd line support to end users of CBRE Yardi Voyager platforms using the in-house ticketing system
* Prioritize and analyze received tickets
* Understand and resolve complex issues raised by users
* Participate in the change process by being a Change Manager
* Liaise with internal and third-party service and software providers
* Train and guide in-house 1st level support team members and end users
* Participate in Yardi user groups
What are we looking for?
* Relevant university or college degree
* Thorough understanding and expertise in Yardi Voyager (5 years minimum) – preferably in Property Management & Accounting in Europe. Experience with the Yardi Voyager Residential module is an advantage.
* Good communication in English
What can we offer?
* Permanent position with competitive salary
* Learning and developing opportunities
* Working with thousands of users across Europe and Asia
* A multicultural team within a rapidly growing business
* Occasional European travel
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