Are you committed to improving mental health services in Wales? We are recruiting for a full-time Senior Improvement Manager to join the Mental Health and Learning and Disability Team.
In this role you will initially work alongside the dementia care programme team, ensuring the delivery of the national dementia care improvement programme. This is an exciting time to join the team as we focus on key actions to support regions across Wales deliver improved care for those with dementia, their families, carers and communities. You will also be part of the wider mental health team and have the opportunity to support the broader and developing mental health programme.
Main duties of the job
It will be essential for the post holder to build a strong and effective working relationship with colleagues working in the broader NHS Executive, people with lived experience, health boards, partner agencies, improvement teams, academia and Welsh Government.
You'll be joining an ambitious team, comprising some of the most qualified, experienced improvement professionals in health and social care in Wales. Together, we lead, embed and champion improvement across Wales - drawing on international best practice and evidence. As part of our ongoing development, we want to strengthen our team by recruiting new team members from diverse backgrounds with a mix of skills, personalities and experiences.
About us
The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales.
Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.
We do this by providing strong leadership and strategic direction - enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification
Qualifications and Knowledge
* Educated to Master's Degree level or equivalent qualification or level of experience working at a senior management level
* Evidence of continued professional development
* Project/programme management qualification or equivalent experience in leading programme/projects with demonstrable outcomes or equivalent qualification; or equivalent level of knowledge and skills
* Coaching qualification, such as ILM
Experience
* Significant management experience in a senior role including staff management, ideally within the NHS or Social Care
* Experience of process/problem analysis, challenging existing thinking and generating improvements and solutions
* Experience of successfully leading and implementing project driven change management
* Experience of mentoring or coaching teams or individuals
Skills and Attributes
* Ability to work closely with people in other disciplines and form professional working relationships, influencing, negotiation and resolving conflict with regards to change management
* Ability to communicate highly complex technical concepts and analysis effectively to different organisations and audiences; including formal presentations e.g. Board level.
* Ability to explain and work with concepts of measurement for improvement to a variety of audiences and to provide practical support for teams in developing measures for improvement
* Ability to organise, plan and prioritise a diverse range of complex strategic programmes to meet statutory and other deadlines typically involving other disciplines/organisations.
* Ability to train multi-disciplinary groups including clinical staff through the delivery of multi-organisational training programmes.
* Can demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement.
* Ability to focus, concentrate and accurately complete tasks within given timeframes whilst dealing with unscheduled interruptions e.g., changing priorities.
* Ability to manage services across organisations.
* Ability to translate strategy into action.
* Demonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills.
* Knowledge of NHS quality improvement agenda and methodologies.
* Understand the requirements of Information Governance in relation to the NHS.
Personal Attributes
* Understands the importance of being a strong team player, which includes: active participation, co-operation, respect and support for others
* Evidence of continuous exploration of alternative solutions to problems
* Commitment to self-development, actively seeking feedback and learning
* Ability to meet the frequent travel needs of the post. (The post-holder will be required to travel to any location as required by the organisation which may be remote and distant and this may mean frequent overnight stays away from home).
* Flexible to meet the needs of the service.
* Welsh speaking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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