We are experiencing growth in our key customer base and are looking for a dedicated Agreement Delivery Coordinator on a permanent contract to be based in the Wartsila office. Preferred locations are Fareham, Glasgow, and Aberdeen within the UK to be available to attend local customers' offices as required to support the Agreement management team.
The successful applicant will work closely and alongside Contract Management to ensure that agreements are executed in accordance with both Wartsila and customer expectations. The position will report to the Manager, Agreement Management UK and Central Europe.
Responsibilities:
Your key responsibilities will include:
* Coordination of tools, spare parts, and workshop services for scheduled and unscheduled maintenance, visits, or other activities. Coordinates activities within budget.
* Respond in a timely and accurate manner to assigned contractual customer requests.
* Collaborate with customers to coordinate logistics of tools and parts.
* Work with Wartsila teams to implement prepared scheduled overhauls, assign workshop locations, and ensure components are overhauled on time.
* Review and approval of internal and supplier invoices for the coordinated activities.
* Work closely together with the assigned team. Actively update the contract manager of any important issues.
* Deputise for the contract manager as required.
* Problem solving, claim handling while ensuring Wartsila complies with its contractual requirements.
* Maintain proper record keeping of activities and contractual requirements, such as workshop status report and service work report.
In addition to the above duties and responsibilities, the post holder must be prepared to undertake additional duties within their capabilities which may result from changing circumstances, but which do not necessarily change the general character or level of responsibility of the post.
Requirements:
* Proven technical experience in marine operations / Field service background.
* Internal Combustion engine and auxiliaries experience in marine operations is preferred.
* Cost awareness and effectiveness.
* Excellent communication skills and diligence.
* Ability to work in a high-pressure environment and to deadlines.
* Understanding of Hybrid solutions is desirable.
* Experience with SAP and Salesforce will be an advantage.
All our employees are encouraged to utilise the variety of training activities, learning solutions, and self-study materials that we have to offer which supports the opportunity to develop your talents and competencies within an international working environment, in an ambitious and growth-oriented organisation. If you feel excited about being part of this dynamic working environment and you think your personal skills and qualities match the job requirements, we look forward to receiving your application together with a Curriculum Vitae.
Should you wish to understand more about the position, please do not hesitate to contact the hiring manager via email (chris.mais@wartsila.com).
It is our intention to commence/hold interviews ideally for internal candidates on 23rd to 25th April.
Why you and us?
We at Wärtsilä believe in empowerment, ownership, and taking responsibility for our work. We support each other’s growth and co-creation is the true basis of our innovation. We have the courage to see opportunities and take initiative.
We are authentic and honest, and we strongly believe that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, where you can feel safe and cared for. Are you eager to be part of this ambition?
We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.
Last application date: 02/05/2025
At Wärtsilä, we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä.
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
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