Job Title: Shift Manager
Level 2 (or Higher) NVQ in Health and Social Care Required.
Accountable to: Nurse/Unit Manager* all staff report through their supervisor to the Home Manager
The Purpose of the Role
Whilst working on the Nursing Units
On a daily basis, support the nurse(s) to supervise the delivery of excellent standards of care which promotes privacy and dignity, whilst enhancing independence, rehabilitation and personal choice.
Whilst working on the Residential Unit
On a daily basis, to define and supervise the delivery of excellent standards of care which promotes privacy and dignity, whilst enhancing independence, rehabilitation and personal choice.
Main Job Activities and Responsibilities
Undertake the following care planning activities for clients to meet changing physical, psychological and social needs, taking into consideration privacy, dignity, personal choice and informed consent:
* Assessment including appropriate risk assessments
* Development of individualised care plans
* Implementation of those plans
* Ongoing evaluation of care
Act in the role of key worker as allocated.
Ensure care plans are developed in collaboration with clients, their family and friends (where appropriate) and members of the multi-disciplinary team.
Supervise staff to ensure that shifts run smoothly, making sure all work is carried out in an organised and efficient manner taking into consideration:
* All relevant legal and regulatory requirements
* Hartley Park Care policies and procedures
* Good leadership qualities, effective man management and staff relations
* Prioritisation and delegation methods
* Effective and economic use of materials, staff and equipment
* Appropriate environmental and cleanliness standards
Undertake all aspects of medicine management in line with legal, professional and regulatory requirements.
Assist in the admission and discharge of clients with due regard to:
* Psychological considerations
* Record keeping
* Safe care and custody of client property
Supervise and deliver appropriate terminal care interventions to clients, supporting relatives, friends and carers, reporting signs of discomfort or concerns immediately to the GP or community nursing team involved.
Implement changes in medication or care requirements immediately.
Liaise appropriately with all visitors and callers to the home including:
* Family and friends
* Prospective clients and their family and friends
* GPs, Social workers, District Nurses and other professionals
* Regulatory inspectors
* Hospital and community teams
Undertake appropriate activities to contribute to the development of self and other staff including:
* Assisting in identifying skills and knowledge gaps
* Developing and working towards outcomes and objectives
* Undertaking and undergoing formal supervision
* Participating in in-service training for self and junior staff including S/NVQ and induction programmes
* Provide opportunities for junior staff to discuss any concerns or problems
* Undertake the role of link worker for specific aspects of care as agreed with the Home Manager e.g.: manual handling
* Continually update own knowledge of care, promoting best practice through care planning and supervision
Communicate clearly with clients, taking into account individual needs and ability, ensuring clients wear/use hearing aids, spectacles and other communication aids appropriately.
Demonstrate good written and verbal communication standards including:
* Accurate and legible records
* Consideration of confidentiality
* Appropriate internal and external reporting
* Consideration of differing needs and abilities of those with whom you are communicating
Have due consideration of the protection needs of service users, staff and members of the public on a daily basis. Taking into consideration the following legal, regulatory and best practice guidelines:
* Risk assessment and risk management
* Quality assurance
* Equal opportunities and anti-discriminatory practices
* POVA
* Health and safety
Demonstrate excellent standards of incident/accident and emergency situation management including:
* Immediate actions to be taken
* Preventative measures and corrective actions
* Recording systems
* Reporting systems
Maintain daily contact with clients, their family and friends, facilitating social activities and promoting involvement in all appropriate aspects of care.
Provide appropriate advice and support to enable clients to make informed choices.
Handle any complaints received in accordance with Hartley Park Care policy.
Record and pass on observations and findings to the GP or community nursing team e.g.: weight, food and fluid intake. This will also include simple tests such as TPR, urinalysis and BM's once appropriately trained to do so.
Implement associated changes in medication or care requirements immediately.
As requested by a supervisor or manager, undertake any other reasonable task, which is within your competence.
Job Types: Full-time, Part-time
Pay: £13.15-£15.10 per hour
Expected hours: 22 – 40 per week
Benefits:
* On-site parking
Schedule:
* 12 hour shift
Licence/Certification:
* NVQ Level 2 Health & Social Care (required)
Work Location: In person
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