* To work closely with our Area Operation Manager and build a strong relationship with our customers, care managers and stakeholders.
* To promote the rights of each person we support and keep their wishes at the centre of their care and support.
* To ensure that all staff within your service have the correct skills and experience and are matched to deliver excellent care for the people we support.
* To maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
* To fulfil the registration requirements and performance standards required by the CIW.
* To complete assessments for the people we support, support plans and risk assessments.
* To deliver a high standard of support services for the people we support.
* To ensure high standards and best practices are maintained at all times.
* To familiarise all employees with company policies and procedures and ensuring these are being followed correctly.
* To support, develop and managing support staff within your service area.
* To ensure all records are maintained, monitored and evaluated to ensure effectiveness.
* To provide leadership and consultation with your team including supervisions and appraisals.
* To work with our recruitment team to recruit, select and hire potential staff in accordance to relevant job descriptions.
* To complete, maintaining and submitting reports and records to regulating bodies as required.
* To manage the rota coordination team to supply timely rotas for staff.
* To hold regular staff and management meeting.
* To work within the on call system taking responsibility for the communication and support to the services., This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
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You will be supported within your role by a robust tiered management structure, which is unique to the service. Due to the nature of this role, we are looking for an individual with previous management experience within a similar setting and who can also demonstrate a proven track record of quality care from previous inspections.,
* You will need to be experienced, driven and passionate individual with experience working with individuals who have a learning disability, challenging behaviour and mental health needs.
* You will need to have achieved your QCF Level 5 in Health & Social Care Management or equivalent.
* You will have previous experience working within a management role, at demonstrable experience of management within a domiciliary or residential service.
* You are required to be computer literate, have strong relationship building skills and customer service skills.
* We are looking for a confident and reliable individual who strives for success.
* You will have experience of the care sector, the regulatory framework, service delivery with excellent working knowledge of the essential standards and statutory inspections in social care.
* You will be a passionate individual, who ideally has experience of working with individuals who have a learning disability and mental health needs.
* You are required to be computer literate, have strong relationship building skills and customer service skills.
* You will have the desire and passion to support individuals to achieve their aspirations and personal goals.
* You will need experience of developing strong relationships with the people we support, family members, health professionals, local authorities, including GPs and social workers.
* You will need to demonstrate a commitment to enabling people to live fulfilled and independent lives both within their homes and the wider community.
* You will need to be able to provide the Support Workers with the direction, leadership, guidance and support they need to ensure the people supported they are assigned to receive person centred care in line with their individual needs.
* You will need to demonstrate a high level of personal integrity towards providing an exceptional standard of service.
Refer a Friend bonus (you can earn up to £500 per successful recommendation)
* Free DBS check
* Cost of compulsory Social Care Wales registration fee paid by M&D Care
* Employee Health & Wellbeing Scheme (for staff with >6mths service)
* Comprehensive training
* Career progression
* 33 days holiday including bank holidays each year
* You can achieve a yearly performance and attendance related bonus
* Occupational pension scheme