Summary
Being a Visitor Experience Officer for the National Trust is all about people – connecting with them, inspiring them, and making sure they have the best possible day when they come to visit.
Hours: 37.5 hours per week. You'll be required to work regular weekends/bank holidays.
Salary: £24,000 per annum
Contract: Fixed term contract until September 2025
If you have any questions about this role please contact: .uk
What it's like to work here
Reporting to the Property Operations Manager, you'll be working in a team of Visitor Experience Officers, at Fountains Abbey & Studley Royal as well as some work at Brimham Rocks.
Providing a great visitor experience and looking after this special place is at the heart of what we do, and we’re passionate about getting the details right. Whether you’re giving our visitors a warm welcome, caring for our buildings or collections or improving conditions for wildlife, every contribution ensures that nature, beauty and history continues to thrive at this special place.
We’re a busy and complex property, welcoming over 400,000 visitors every year with ambitious plans to develop our visitor experience as we work towards our 900th anniversary in 2032.
What you'll be doing
As Visitor Experience Officer, your main focus will be on providing a great service for visitors. With the visitor experience team, you’ll be welcoming people and inspiring them to real...