As a Lead Technical Consultant with GlideFast Consulting, you will play a pivotal role in spearheading technical development initiatives. GlideFast’s Lead Technical Consultants have broad technical and process knowledge across a wide portfolio of GlideFast’s services and products.
This pivotal role requires expert administration, application development, maintenance, and technical support by leveraging advanced web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform. Responsibilities will include crafting development stories, meticulously planning sprints, overseeing overall architectural design, and ensuring the seamless delivery of projects.
Essential Functions:
* Create expert level JavaScript and ServiceNow JavaScript API's
* Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
* Lead and participate in development effort of solutions in three (3) or more of the following specializations:
-ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products)
-Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
-Custom Application Development (Scoped Applications)
-3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
* Lead customer workshops and assist with demos as well as gathering technical and functional requirements
* Create overall technical architecture, including design documentation and process flows, for ServiceNow implementations that align with customer business requirements
* Review developers’ code and provide recommendations/best practices to ensure success
* Partner with Business Process Consultants and attend requirements review and validation sessions as required
* Collaborate with the Business Process Consultant to craft technical approaches to stories.
* Participate in scrum ceremonies
* Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients
Required Skills/Experience:
* 6+ years delivering technical solutions on the ServiceNow platform
* 4+ years in a consulting role, delivering software implementations preferable
* Expertise with ServiceNow ITOM
* Expertise with JavaScript and ServiceNow JavaScript API's
* Strong consultative skills for software service delivery to lead customers in improving their processes and organizational models
* Strong knowledge in ITIL foundation is required
* Be a great leader and team player with a record of accomplishment in managing multiple complex tasks
* ServiceNow Certified System Administrator
* ServiceNow Certified Application Developer
* ServiceNow ITOM Implementation Certifications
Why join GlideFast?
Work with the BEST in class ServiceNow team
Professional Development through ServiceNow training, certification, & advancement opportunities
Quarterly bonus opportunities for billable employees
Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
Referral Program
Work from home
Annual GlideFest Conference
Wellness Programs
Philanthropic Opportunities
EEO Employer
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.