Job Description
Senior Customer Insight Analyst - Manchester - Hybrid - £45,000 - £50,000
Join a truly unique and innovative group, leading their industry, having experienced considerable growth over recent years.
We are seeking an experienced Analyst to join an established Data team and work closely with a highly-regarded in-house customer marketing team. This role will drive data-informed decision-making across the department and play a pivotal part in an upcoming data-project.
Apply today to find out more.
Responsibilities:
* Analyse & understand customer data to share trends and insight
* From large data sources, use analytical tools to uncover meaningful insight and share with the wider team
* Report regularly on performance and highlight areas of improvement
* Continually aim to optimise reporting methodologies and dashboards
* Champion new data tool as part of a wider Data related project across the business
* Create models that can forecast trends and understand customer behaviour
* Identify areas of weakness and potential growth across channels and share with necessary stakeholders
Requirements:
* Proven experience in a senior Data/Analytics role (ideally 5+)
* Experience working for a business with large data set preferably from an eCommerce/Retail background however this is not essential
* Hands-on experience with GDS, Tableau & Power BI
* Excellent stakeholder management skills and ability to work effectively at varying levels
Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.