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Client:
Flow Recruitment
Location:
Sheringham, United Kingdom
EU work permit required:
Yes
Job Reference:
9044dc64cc22
Job Views:
21
Posted:
16.03.2025
Expiry Date:
30.04.2025
Job Description:
Our client is one of the UK's largest and most progressive leisure operators. They are currently recruiting for a Membership Manager based at their leading site in Sheringham, Norfolk. Leading a busy team, you will take an active lead in the growth of membership at the site.
What your role will be:
Working at the facility, you will provide a line manager role supporting the Membership Advisors to maximize every opportunity. You will work to set KPIs and targets, meeting with the team regularly to monitor performance and ensure that the team is supported in line with our spirit values.
You will manage the team with the philosophy that 'everyone's a member,' focusing on how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times is crucial. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This includes keeping administration and systems up to date and compliant.
Your background:
The successful applicant will have experience in Membership management or as a Sales manager or consultant. You will need excellent communication skills, as you will be required to liaise with external and internal customers/staff. You will demonstrate your excellent customer service skills and experience during the interview. Additionally, you will have experience getting the best out of your team and motivating and driving a sales team to success.
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