Job summary The role of a Hospitality Host at a Barchester care home involves creating a warm and welcoming environment for residents, providing friendly and engaging service in the dining room and bar areas, and enhancing the overall care and support provided to residents. The role is suitable for individuals with experience in a similar setting and a genuine interest in the well-being of the residents. Main duties of the job As a Hospitality Host, you'll have an important role in making sure the care home provides a stimulating and hospitable environment for the residents. You'll be responsible for providing a friendly, engaging, and helpful service in the dining room and bar areas, ensuring that the residents and their families have a positive experience. The role requires someone who is personable, caring, and takes a genuine interest in the residents, as you'll be interacting with them and their families on a regular basis. The successful candidate will be given opportunities to develop their skills further through training and development courses. About us Barchester Healthcare is a leading provider of high-quality care homes in the UK, with a focus on delivering personalized care and support to residents. The company is committed to creating a warm and welcoming environment for its residents, with a strong emphasis on hospitality and community engagement. Date posted 31 January 2025 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1233140226 Job locations Barchester Healthcare Llanelli SA15 1HU Job description Job responsibilities ABOUT THE ROLE Shift Times: 08:30-14:30, alternate weekend working required. As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE Shift Times: 08:30-14:30, alternate weekend working required. As a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOU You don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar setting would be ideal. The role is open to individuals over the age of 18, as serving alcohol may be part of the responsibilities. Person Specification Qualifications Essential No specific qualifications are required, but experience in a similar setting would be ideal. The role is open to individuals over the age of 18, as serving alcohol may be part of the responsibilities. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Llanelli SA15 1HU Employer's website https://www.barchester.com/ (Opens in a new tab)