Job Description
Location: Prehen Rd
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Everglades Hotel.
Under the inspiring leadership of our Food & Beverage Manager, Kenan Coyle, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. You will ideally be fully flexible and able to work a variety of hours to cover breakfast, lunch, and dinner, including evenings and weekends.
The rate of pay for this position ranges from £9 - £12.25 per hour, depending on your age. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria. Hastings Hotels is an Equal Opportunities Employer.
About The Role
To be responsible for serving food & beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
* To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, clearing and setting tables, taking orders, serving food and beverages and taking payments.
* To ensure all cash, charges, floats and till procedures are carried out correctly.
* Greeting guests and responding to their queries.
* To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
* To always maintain the security of stock areas, immediately reporting any breaches.
* To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
* To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food & Beverage Team will provide you with full training.
Skills Needed
Hospitality
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do.
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.
Desired Criteria
* Previous experience serving food and beverages
Required Criteria
* Good Command of English Language
* Right to Work in the United Kingdom
* Must be educated to GCSE level or the equivalent with grades A-C in English and Maths
* Must have excellent communication and basic numeracy skills
* Must have a professional appearance
Closing Date: Sunday 27th April, 2025
Contract Type: fulltime
Salary: From £9.00 Hourly to £12.25 Hourly
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