We are partnering with a leading online retailer to find an exceptional customer experience professional fluent in Dutch.
At Ralph Recruitment Ltd, we understand the importance of delivering world-class service. As our ideal candidate, you will be responsible for providing top-notch support by handling phone calls, emails, and messages efficiently and effectively.
The Customer Experience Executive role is a fantastic opportunity to join a dynamic team that prioritizes quality and excellence.
Ralph Recruitment Ltd values employee satisfaction and offers a competitive salary range of £30,000 - £40,000 per annum, depending on your experience.
Key Responsibilities:
* Provide exceptional customer service via various channels (phone, email, chat)
* Address new or existing customer inquiries promptly and professionally
* Become familiar with the client's products and services to offer informed support
* Work collaboratively with colleagues to resolve complex issues
What We Offer:
* A stimulating work environment with opportunities for growth and development
* A competitive salary and benefits package
* The chance to join a prestigious e-commerce company and make a real impact
Please note that the salary range mentioned above is an estimate based on industry standards and may vary depending on individual circumstances.