We are proud to be representing a fantastic customer in the Redhill area who has a fantastic permanent opportunity to join their thriving business. Our client is seeking an operations specialist on a permanent basis to join their business process outsourcing team, focused on providing services to energy clients. Your duties will include: managing communications with energy suppliers and metering organisations executing billing management of data, including the production of reporting and analysis of key metrics ensuring processes aligned to customer license obligations resolution of issues raised by businesses the company services, which includes billing issues reconciliation of invoices implementing process improvements About you: You will have have ideally worked within the utilities sector in a similar process driven / analytical role You will be comfortable resolving queries and taking ownership of problems that arise You will be well organised, methodical in your approach and have an ability to assimilate information quickly and logically An energy metering background would be highly desirable In return you can expect a rewarding place to work with attractive competitive benefits and a flexible hybrid working policy of 2 days in the office each week. Apply today for an opportunity to work in this standout organisation.