The role of the Sleep Laboratory Utilisation Co-ordinator is to ensure all patients are scheduled within the RTT national guidelines and ensure all referrals are actioned and added to the correct waiting list.
The Sleep Service administration team consists of 8 staff who all work closely together to deliver the best service possible to all patients. The sleep service receives 7000 referrals per year and supports 20,000 patients on active treatment for sleep apnoea.
We are looking for an enthusiastic individual to join the Respiratory Directorate to work within the Sleep Service to effectively manage the Inpatient and Outpatient waiting lists.
You will need to have outstanding organisational and communication skills; work well with staff and the public, and must be able to demonstrate experience of working under pressure and to set deadlines.
You will need a keen eye for detail, ensuring databases are accurately maintained and administration processes followed to meet the targets set by both the hospital and the government. Excellent telephone skills are essential as you will be in constant contact with both staff and patients within our services.
Clinical
1. Liaise with business units regarding patient totals and core clinic times, devise layouts for new clinic templates to ensure the smooth running of clinics.
2. Mapping of clinics to Choose and Book and EPRO to enable the booking of appointments.
3. Addition of specialty procedure codes to new templates to enable clinical coding.
4. Mapping of clinics to enable partial booking.
5. Be aware of data quality when transferring patients between templates with regards to RTT and DM01.
6. Extensions of clinic dates ensuring suspensions and cancellations are carried forward.
7. Work with minimum supervision in an organised, effective and efficient manner.
Communication
1. Liaise with other service users ensuring adequate resources are available to accommodate any changes made.
2. Deal with telephone and email enquiries in a timely manner.
3. Communicate effectively, written and verbally at all levels.
4. Communicate effectively, written and verbally with patients.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
This advert closes on Monday 21 Apr 2025.
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