Customer Service Technical role in Doncaster, helping customers with broadband tech-related queries, using problem-solving skills and building relationships.
Key responsibilities:
* Talk to customers over the phone to resolve broadband tech-related issues
* Help customers with simple router questions or more complex issues
* Build relationships with customers and provide support
What we offer:
* A great starting salary of £23,504 rising to £24,064 after 8 months
* Huge discounts on EE & BT products, including mobile and broadband
* Support in carving your own career path and developing your skills
* Season Ticket Travel Loan and optional Private Healthcare and Dental
* Volunteering days to give back to your local community
About the role:
This is a permanent role with part-time hours, available in 25hr and 30hr shifts. You'll be working in a team environment, supporting customers and building relationships.
Requirements:
* Naturally helpful and calm
* Ability to build relationships and communicate effectively
* Flexibility to work part-time hours and occasional home working
Why this role matters:
Using your problem-solving skills and building relationships to make a difference in customers' lives.