Job Description
We are looking for a passionate Night Concierge who understands the high expectations of luxury living and can provide a bespoke service that reflects the quality and exclusivity of the building.
What You’ll Get:
* Competitive salary: £34,500
* Pitman rota. Night shifts: 20:00 - 08:00,
* Opportunities for growth within a forward-thinking luxury brand
What You’ll Do:
* Provide an impeccable level of customer service to all residents, anticipating their needs and exceeding expectations
* Manage guest access, deliveries, reservations, and all incoming requests promptly and professionally
* Assist with event planning, special requests, and personal concierge services for residents
* Ensure the smooth operation of the building, especially during night shifts, handling any emergencies or issues with professionalism and discretion
What We’re Looking For:
1. Mandarin speaker (preferred)
2. At least 1 year of experience in a luxury property or high-end concierge role
3. A passion for delivering exceptional service, with an eye for detail and a calm, professional manner
4. Strong communication skills and the ability to build rapport with residents and external...