Job Title: Marketing and Recruitment Officer
Location: Gants Hill (IG2)
Salary: £22,500 - £24,000 per year (starting)
Job type: Full Time, Permanent - 37.5 hours per week.
Purpose of the role:
The role holder will be part of a team of marketing professionals dedicated to recruiting students to NCL. This position involves direct communication with applicants, ensuring that all activities align with college policies, course start dates, deadlines, and expected cohort sizes.
Key Responsibilities:
Be actively involved in the marketing and promotion of NCL and maintain accurate and up‐to‐date records of applicants' enquiries, applications and confirmations, as well as details of waiting lists, both for the present and future years
Ensure all potential students' related enquiries receive a professional and efficient reply.
To convert customer enquiries into course bookings by identifying their needs and matching NCL products to give a best-fit solution in line with NCL standards and targets
To make changes to booked courses and handle the necessary administration relevant to bookings
To resolve customer complaints at the first point of contact wherever possibleMarketing:
Develop a good knowledge of the courses offered by Nelson College London including knowledge on the entry requirements, eligibility criteria for student finance, student finance application process and various policies and procedures
Attract potential s...