The FM Procurement Manager will oversee the procurement and supplier management of facilities management services, ensuring cost-effectiveness, high quality, and alignment with organisational goals. This role requires experience managing direct client relationships or working with C-suite stakeholders to support decision-making, drive strategic procurement initiatives, and deliver value across hard and soft FM categories.
Key Responsibilities:
Procurement Strategy:
• Develop and implement procurement strategies for FM services (hard and soft services) aligned with business objectives.
• Lead competitive tender processes, supplier selection, and contract negotiations to achieve cost savings and improved service delivery.
• Collaborate with C-suite stakeholders or clients to align FM procurement goals with organizational priorities.
• Monitor market trends to identify opportunities for innovation and cost optimisation.
Stakeholder Engagement:
• Build and maintain strong relationships with internal stakeholders, including senior leadership and C-suite executives, to ensure procurement supports business goals.
• Provide strategic advice and reports to C-suite or client representatives to inform high-level decision-making.
• Act as a trusted advisor for stakeholders, bridging the gap between operational requirements and strategic objectives.
Supplier Management:
• Manage relationships with key FM suppliers to ensure compliance, performance, and value delivery.
• Establish key performance indicators (KPIs) and service level agreements (SLAs) to monitor supplier performance.
• Drive supplier innovation and continuous improvement through strategic partnerships.
Operational Excellence:
• Oversee the procurement of both hard FM services (e.g., building maintenance, HVAC, electrical systems) and soft FM services (e.g., cleaning, catering, security).
• Ensure compliance with company policies, ethical standards, and relevant legal frameworks.
• Develop risk management strategies to address potential procurement and supply chain challenges.
• Manage procurement budgets, ensuring accuracy, transparency, and accountability.
Key Skills and Competencies:
• Strong understanding of FM procurement processes, including contract management and supplier negotiation.
• Proven ability to engage and influence senior stakeholders, including C-suite executives or client leadership.
• Strategic thinker with a strong ability to translate organisational objectives into actionable procurement strategies.
• Exceptional interpersonal, communication, and presentation skills.
• Analytical and problem-solving skills, with experience using procurement data to inform decisions.
• Excellent organisational and project management skills, with a track record of delivering results in a fast-paced environment.