This role sits within the Credit Card team but will work with stakeholders across the organisation to deliver success from our relationship with Visa for the whole Society as we expand our card offering and deliver greater value to our members.
You'll be managing and maximising our relationship with our network scheme partner Visa; owning the day-to-day relationship with Visa, focused on generating maximum impact and mutual benefit from the high-profile partnership. In this role, you’ll be setting the strategic agenda with the scheme, developing our plans to deliver transformational change with the scheme partner by identifying mutually beneficial opportunities. You'll prioritise new strategic initiatives, products and services for both parties and working with the scheme day-to-day to ensure all commercial, operational and financial targets are met.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
You'll be responsible for managing and maximising our relationship with our network scheme partner Visa; owning the day-to-day relationship with Visa, focused on generating maximum impact and mutual benefit from the high-profile partnership:
* The day-to-day point of contact and relationship owner between internal stakeholders and Visa
* Responsible for maintaining a strong business partnership and for identifying and championing mutually beneficial opportunities across Nationwide
* Lead governance meetings to manage our commercial agreement with Visa, ensuring we are maximising the terms of agreement and complying with our contractual obligations
* You’ll build key relationships across the Society – finding consensus and influencing stakeholders to move ideas forward and achieve member and strategic goals
* To support with Nationwide’s response to industry/ regulatory changes linked to card schemes
* You’ll work closely with our Finance teams to manage our commercial agreement with Visa
* You will support the broader Credit Card team where required to deliver amongst our Commercial Growth strategy
About you
As a minimum, we are looking for someone with the following skills:
* Has previous product management experience within Cards, Current Account, payments or networks with a track record of successful commercial performance.
* Understanding of UK consumer credit and debit markets, including regulation, payments networks, market trends and commercial drivers.
* Demonstrable understanding of not only the customer but impacts on commercials, risk and operations.
* Experience presenting information to senior executives and wider teams.
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
* Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
* Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
* Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
* A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
* Up to 2 days of paid volunteering a year
* Life assurance worth 8x your salary
* A great selection of additional benefits through our salary sacrifice scheme
* Wellhub – Access to a range of free and paid options for health and wellness
* Access to an annual performance related bonus
* Access to training to help you develop and progress your career
* 25 days holiday, pro rata
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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