About the Role
Marriott's Medical Practices has an exciting opportunity for an enthusiastic, motivated medical secretary to join our excellent practice team working at both Bacon Road Medical Centre and Taverham Surgery, on a full-time basis for 37.5 hours per week, but job share will also be considered.
Main duties include:
* Provide an efficient document production service for GPs and the practice managers and other health professionals as required.
* Monitor hospital referral letters via the e-Referral system.
* Advise doctors of rejected referrals and ensure these are dealt with on a timely basis.
* Send 2WW (Two Week Wait) referrals by the appropriate system as presented and ensure the referral is recorded
* Collect and maintain information concerning personal projects of doctor, e.g. research statistics, appraisals, disease incidence, at risk register, age/sex register.
* Deal with hospital enquiries results, appointments and enquiries/requests from solicitors, consultants and hospitals, relating to patients.
* Responsible for the photocopying of original documents when required.
* Maintain the system for recording requests for medical attendants reports, distributing the requests to the appropriate doctor, ensuring that the requests are returned promptly, raising the invoice where necessary and monitoring payments.
* Establish and maintain filing and administrative systems.
* Receive incoming and initiate outgoing telephone calls.
* Receive and dispatch mail and maintain a pending system.
About the Candidate
If you are an experienced medical secretary looking for a new and exciting challenge, then we would love to hear from you.
You will have the following skills and experience:
Essential:
* Good standard of education.
* Good telephone manner.
* Excellent interpersonal skills.
* Good verbal and written communication skills.
* Enthusiastic, honest and reliable.
* Ability to work without direct supervision and determine own workload priorities.
* Able to resolve problems and work with colleagues to implement solutions.
* Customer service skills.
* Experience of working in a busy and multifunctional team.
* Flexible attitude to work.
* Motivated and hardworking.
* Able to work well under pressure.
* An understanding, acceptance and adherence to the need for strict confidentiality.
* Good team player.
* Able to use own initiative.
* Attention to detail.
* Able to empathise with patients and colleagues.
* Understand and demonstrate the need for strict adherence to policies and procedures.
Desirable:
* Use of SystmOne.
* Worked in a GP surgery environment.
* Audio typing skills and secretarial qualification.
About Us
We have a friendly and supportive team who are passionate about providing top quality service to our 13,000 patients across the Bacon Road Medical Centre and Taverham Surgery.
To help make the surgeries a good place to work and bring the team together we offer training opportunities and CPD events as well as team building events, charity day events and social events. Many staff take part in park runs, either running them or helping the event organisers.
Our staff have access to free on-site parking, Blue Light discount cards, wellbeing champions and our social group Whatsapp account. We pride ourselves on having built a culture where all staff are approachable and supportive.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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