To ensure effective leadership, management, coordination and control of a large practice with multiple branch sites. To work in partnership with the Executive GP in the practice to provide leadership and coordination for the wider practice team. To troubleshoot, problem solve, take ownership of the practice and resolve patient complaints in either an informal or formal manner. To actively support and lead the practice team with rota management, QOF compliance, timely access, performance monitoring and the implementation of company objectives. To work under the supervision of the Deputy Group Manager and ensure the delivery of services so as to meet the performance targets for NPC and make recommendations to improve services in line with NPC strategy. To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching topromote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.