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Management - Store (Retail & Consumer Products)
Full time
We're a tea brand known for delicious blends of premium, sustainable ingredients.
Our world of tea is online and in our retail stores across Australia, New Zealand, and Singapore.
We believe every team member brings unique, invaluable experience and skills; in return, we provide training, incentives, and a great team culture.
We're also proudly B Corp Certified and part of LIPTON Teas and Infusions, the world's largest tea business.
Looking for a role that fills your cup? Good news, T2 Tea is looking for a Store Manager to lead its passionate team at Highpoint (Our brand new innovative store, check out the details here!)
About the role
1. Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries, and stock.
2. Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.
3. Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
4. Achieve budgeted sales, wage targets, and manage other controllable costs.
5. Ensure your store is operating to correct T2 policy, processes, and guidelines communicated from your Line Manager and Support Office.
6. Identify your team's development needs and motivate to drive performance for future succession.
7. Every Sunday and Monday off!
About you
1. You will inspire your team to deliver customer excellence in all facets of store operations.
2. With a background in retail management, you will be passionate, commercially minded, and focused on delivering positive results for the business.
3. You will have strong communication skills and excellent time management skills.
Life at T2
1. Competitive salary with bonus earning potential with T2's performance incentive program + sales incentives.
2. Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
3. Get recognition and rewards. T2 Heroes are awarded with an overseas Tea Trip.
4. Volunteer leave day per year with a purpose-aligned organisation.
5. Workplace policies with impact: Menstrual and Menopause policy, Gender equity policy, equitable remuneration policy, and Flexible working arrangement options.
6. Employee Assistance Program (EAP).
About the application process
Don't feel like you meet every single requirement? Still apply! We'd love to receive your application if most of your experience matches and you think you'll thrive in this role.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We are Circle Back Initiative Employer and we commit to respond to every applicant.
No agencies please - we have this one brewing in-house.
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