Job Description
Opportunity within luxury performance Automotive OEM within the Aftersales team, to work within a well-established diagnostic team on diagnostic development.
Job Description
1. Actively manage customer expectations – inform and involve stakeholders on regular occasions and in appropriate manner.
2. Responsible for vehicle data acquisition.
3. Tasks involve installing, testing and monitoring vehicle data logs.
4. Management, tracking and retrieving logs.
5. Creating datalogger configurations including XCP over Flexray/ CAN.
6. Report plans, results and defects in weekly meetings through fault tracking system.
7. Perform system and module integration testing on vehicles.
8. Support root cause investigations for software bugs and support software development team to implement fix.
9. Work with customer test teams to plan and execute software validation.
10. Issue software release documentations to customer in time for software release.
11. Provide on-site or remote support to engineering teams during builds/issue investigations.
Qualifications
Profession and Personal Capabilities (Required & Preferred)
12. Knowledge of vehicle networks, electrical systems and architectures.
13. Experience with Vector tools, CANoe/ CANape.
14. Experience of working with electrified vehicles.
15. Engineering experience with automotive or similar products.
16. Knowledge of vehicle dataloggers GIN/ TTTech.
17. Knowledge of relevant industry standards, processes and rules and internal decision-making structures.
18. Experience in risk management, problem resolution, lessons learned, escalation, and claim management.
19. Knowledge of relevant technology and processes, software and/or services and different engineering and base solutions.
20. Effective communication with customers, customer relationship management, and customer collaboration.
21. Knowledge of Continental and its environment, the corporate strategy and its goals are desirable.
22. Willingness to travel to support customer projects at multiple international locations.
Tools
23. Diagnostic Engineering Tools.
24. CAN Tools (Vector CANoe/CANalyser/CANape).
25. MS Office suite.
** Please note that a clean UK driving license is required for this position.**
Additional Information
What we offer:
26. A competitive salary package with annual "Value Sharing Bonus" paid to all employees (subject to rules of the scheme).
27. A generous contributory pension scheme.
28. Healthcare cash back scheme.
29. 33 days holiday.
30. Employee discounts on Continental tyres.
31. Death in service insurance.
32. Free on-site parking.
33. Flexible working.
34. On-going training and excellent personal development opportunities.
35. Birthdays off.
36. Discount on gym membership for you and your partner.
37. Free Thrive app access.
38. Workwear provided.
39. Cycle to Work scheme.
40. Purchase more holiday days.