As a Customer Service Advisor, you'll be the first point of contact for our customers, ensuring a smooth and efficient service experience. Whether you're resolving enquiries, processing orders, or collaborating with other teams, your contributions will strengthen our customer relationships and uphold our reputation for excellence.
This role is ideal for someone looking to grow their career in a dynamic and supportive environment. Whether you're just starting out or have some experience in customer service, you’ll receive the guidance and opportunities to progress within our team.
What's in it for you?
* Clear career progression: Start as a Customer Advisor, progress to Customer Advisor Executive, and move into a Team Leader role if you choose to take that route.
* Growth opportunities: If business openings arise, you’ll have the potential to explore different areas within the company, helping you broaden your skills and experience.
* Skill development: Gain hands-on experience and develop valuable customer service skills in a supportive, team-focused environment.
* Make a real impact: Play a key role in delivering excellent service and strengthening customer relationships.
What we are looking for
* We're looking for a proactive, solution-oriented individual who thrives in a team-based environment.
* You'll be someone who can tackle challenges head-on, has excellent communication skills, and is eager to learn and grow.
* At least one year of customer service experience (B2C or B2B preferred).
* Strong communication and interpersonal skills.
* Confident and professional telephone manner.
* Self-motivated with excellent time management and organisational skills.
* Adaptable and practical, with the ability to take initiative in a fast-paced environment.
Additional job details
Location: Skelmersdale
How to apply
Ready to apply?
Take the first step towards a rewarding career at Flowtech. Submit your CV and a brief cover letter today—we look forward to hearing from you.
Please note
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All applications will be processed through Discovery, our retained managing consultants. Due to high application volumes, only shortlisted candidates will be contacted for interviews.
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